Lloyds Banking Group

Banking on
innovation with Mac.

Watch the film about Lloyds Banking Group

Serving 28 million customers and founded in 1765, Lloyds is one of the most established financial institutions in the UK. As part of a wider digital transformation strategy to become the UK’s largest fintech, Lloyds wanted to ensure that its teams had the best tools to do their work. So they introduced a pilot program that let engineers choose between Mac computers and PCs. The program was such a hit that Lloyds decided to roll it out to other departments at scale.

Trusted bank,
innovative team.

Employee Experience

Device choice supports
flexible work.

Employee Experience

Lloyds moved beyond a one-size-fits-all technology strategy, creating an employee choice program that includes Mac. Starting with its engineers, Lloyds adopted device choice across teams to enable a more flexible way of working — which has led to greater creativity and collaboration.

“Opening up the opportunities for our teams to use the technology they want is a career high for me. The impact on staff morale and productivity can’t be overstated.”

Jessica Huckson Lead, Engineering Experience,
Lloyds Banking Group

Workflows

Productivity
at scale.

Workflows

As an established institution in a highly regulated industry, Lloyds had a complex mix of systems and code to manage. Employees previously used only PCs, so a Mac trial within its IT environment gave the team confidence to deploy Mac at scale.

MacBook Pro helps employees move through demanding workloads and advanced AI tasks. Not only can they use familiar apps like Microsoft Teams, Word, Excel, and PowerPoint, they can use them on the go with up to 24 hours of battery life.*

“We need to offer the very best tools to ensure our teams are able to meet modern work challenges. And Mac is a huge part of that.”

Kim Verhaaf Managing Director of Group Payments,
Lloyds Banking Group

Security

Banking-grade security, built in.

Security

Security is vital in the banking industry, and Mac meets Lloyds’ standards with multilayered protections. Apple designs its silicon chips, firmware, and macOS software together — so devices are secure right out of the box. And with Automated Device Enrollment, Lloyds can configure devices automatically, without an IT team needing to be in the same room as the device.

Features like the Secure Enclave help safeguard sensitive data, while Secure Boot ensures that Mac can only start up from trusted operating systems. And Touch ID helps employees securely access their devices and files, including passkeys.

“Mac 100% meets our security requirements. And it works with all the apps my team needs.”

Manija Poulatova Director of Security Engineering and Operations,
Lloyds Banking Group

Results

Leading a digital-first approach.

21 million mobile app users. Mac has helped enable the creation of innovative apps that are now the main way Lloyds’ customers choose to manage their money.

Mac 100% meets Lloyds’ security requirements, safeguarding sensitive data in a highly regulated industry.

7000+ Mac devices and growing. The number of deployed Mac devices has doubled in the last two years, as Lloyds continues to scale its device choice program.

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